Reference

mantra62 Privacy Policy, Made Clear

mantra62 sets out how we collect, use, protect and retain details linked to your account, including payment records from DANA, OVO, GoPay and QRIS.

Account dataWallet recordsCookie choicesContact route
mantra62 mantra62 Privacy Policy, Made Clear
PRIVACY HELP DESK

Get Help With Data And Wallet Records

A clear contact route helps when your Privacy Policy question concerns a login, phone verification or wallet record. We direct you to the support path linked from the account and cashier areas, so you can provide the relevant account reference without sending unnecessary details. If you are in Semarang or elsewhere in Indonesia, describe the request in English and include the payment rail, date and issue type only when they are needed to locate a record.

Team online

Account access

For a Privacy Policy question about phone verification, login events or a device record, use the account support route. We may ask for an account reference rather than your full wallet details, helping us locate the correct record before responding.

Wallet status

If DANA, OVO, GoPay, QRIS, bank transfer or virtual account data looks unfamiliar, send the payment reference through the cashier-linked support path. We use the reference to check the record and avoid requesting unrelated account details.

Privacy request

To ask about access, correction, deletion or retention, identify the account phone number and describe the requested action. We use the contact route shown on this site to verify the request before discussing personal data.

DATA CONTROL POINTS

See How We Handle Privacy Requests

Your Privacy Policy rights work alongside practical account controls. We separate identity checks from payment references, monitor unusual access and review cookie settings so the data held for…

Data collection

We collect details needed for account creation, phone verification, login protection and payment matching.

Cookie choices

Cookies may keep a session active, remember a selected setting or help us understand page errors.

Account security

We use phone verification, login event records and device signals to protect account access.

Retention period

We keep personal and payment records for as long as needed for the purpose described in the Privacy Policy, account…

Request a change

You can ask us to correct an inaccurate phone, contact or account detail through the privacy contact route.

Ask for access

To ask what personal data we hold, mention the account step, device record or payment rail involved.

Privacy Policy Answers For mantra62

These Privacy Policy answers address the searches we hear most often from people preparing to open an account in Indonesia. Each response focuses on account data, payment records, device access or a direct request path, so you can decide what to share before using the lobby where local law permits.

The mantra62 Privacy Policy covers account creation, phone verification, login events, device details, cookies, payment records and support requests. It explains why we use each category, how we protect it, how long we retain it and how you can ask about access or correction.

Yes. The Privacy Policy includes payment references connected with DANA, OVO, GoPay and QRIS, along with bank transfer and virtual account records. We use these details to match a transaction, investigate wallet status and answer account questions without needing unrelated personal data.

When you open an account, we may collect your phone number, verification result, login details, device signals and settings needed for access. If you use a wallet or bank rail, the related reference can be added to the account record for matching and support.

You can request a correction through the privacy contact route shown on our site. State which account detail is wrong, such as a phone number or contact field, and include your account reference. We verify ownership before making a change to protect your records.

On mobile, cookies may preserve your session, remember a setting or help us identify page faults while you move from login to the lobby. Browser controls can manage available cookie choices. If some are disabled, you may need to repeat account steps.

We retain payment and account records only for the period needed for the stated purpose, support, security checks or applicable obligations. A DANA, QRIS, GoPay, OVO, bank transfer or virtual account reference may therefore remain while its account matter requires handling.

Use the privacy contact route linked from the account or cashier area and describe the data you want to access. An account reference, phone verification detail or payment rail can help us locate the correct record. Requests are handled where local law permits.